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Delete Your Account

Squadly — The Squadly Co · app: com.squadly.game

You can permanently delete your Squadly account and its personal data at any time, either from inside the app or from this page. You do not need the app installed to use this page.

Option 1 — In the app

Open Squadly → tap your profile → Edit → Delete my account. You confirm with your password (or a confirmation word if you signed in with Google) and the account is deleted immediately.

Option 2 — From this page

Enter the e-mail address of your account. We send a confirmation link to that address; opening the link deletes the account immediately. The link expires after one hour. We reply the same way whether or not the address has an account, so nobody can use this form to find out who is registered.

What is deleted

  • Your account record: e-mail address, username, password hash, Google sign-in link, display name and avatar.
  • Your progression: level, XP, MMR/rank, win-loss record and lives.
  • Your identity in match history: past matches are kept as anonymous rows (date, game mode, result) with your identifier replaced by deleted, so they can no longer be linked to you.

What is kept, and why

  • Anonymised match and traffic statistics — aggregate counts that contain no identifier of yours. Kept indefinitely so historical totals stay correct.
  • Payment records — if you ever bought Squadly Pro, our payment provider Paddle keeps the invoice for as long as tax and accounting law requires (typically 10 years). We cannot delete those; they are held by Paddle as merchant of record.

How long it takes

Deletion is immediate — it happens the moment you confirm in the app or open the e-mail link. There is no waiting period and the action cannot be undone. Guest sessions are not accounts: they are anonymous, hold no personal data, and are discarded automatically.

If you are a Squadly Pro subscriber

Deleting the account does not cancel your subscription. Cancel it first from the billing portal in your profile, or write to [email protected], otherwise Paddle keeps charging the card.

Need help?

Write to [email protected] from the address on your account and we will delete it for you.